compiled by Ardis Bazyn
- Offer to hold classes on how to use newer technologies.
- A class teaching Zoom commands for those using a land line/smartphone might encourage members to join calls.
- A class on using the iPhone would give new users the easiest gestures for certain functions. Many enjoy the ACB community calls. You can subscribe to receive the daily schedule by sending a blank email to [email protected].
- Those without email can access this information by phone by dialing 1-800-424-8666 and following the prompts.
- Offer three-way connections for people uncomfortable with conference call systems. Three-way calls would work for those without long-distance calling plans.
- Offer to have a member call someone using Zoom on the computer so the member can listen/participate on the phone.
- Phone trees, whether electronic or using member volunteers, can share meeting info, events, and important information.
- Electronic phone trees: One Call Now or Call Multiplier.
- Conference call systems are sometimes easier for seniors with memory issues.
- Some may ask for a donation so you don’t lose the capability of using the number.
- Some phone carriers don’t allow free conference call systems.
- Use a free conference system where all can be muted while speakers are presenting.
- Tell participants not to use the speaker function unless they are muted.
- Two people on the same call cannot participate on separate phones in the same room.
- The number of callers allowed may differ depending on the system used.
- Offer to reimburse members who cannot afford to pay for the calls if they don’t have an unlimited calling plan.
- Consider having an 800 number for members to call for information.
- Many 800 lines have numerous boxes for different types of messages.
- Find out from members what information they’d like to receive when they call.
- Braille and large print information can be sent as well as email.
- Postcards could be sent for important events.
- An affiliate or chapter newsletter can be sent in the member’s preferred format.
- Philmore Productions (773-572-3000) is a low-cost phone method with different lines so you can add a weekly announcement of chapter activities and podcasts.
- Price for a box allows posting of information and announcements.
- They have an email by phone option, but it’s not particularly easy to use.
- Offer to assist someone who has difficulty with adding a contact on their phone for making recurring calls (this could be done on a land line with that capacity as well).
This document was created by the ACB Membership Committee. For questions, please contact Ardis Bazyn, ACB Membership Committee Chair, at (818) 238-9321 or [email protected].