ACB Job Connection | American Council of the Blind

Updated 3/3/2025

Welcome to the Job Connection of the American Council of the Blind. Nationwide job announcements received are listed here under a variety of categories. When available, a link is provided which will take you directly to an employer’s web site. Please note that ACB cannot always guarantee that a position will still be open at the time you contact the employer.

To submit a job announcement, send the information to [email protected]. For higher placement in these listings, be sure to include a closing date.

Vocational Rehabilitation Counselor III, Santa Fe, NM
AER Accreditation Council Members, Remote
Product Manager - Braille Technology, Remote
Senior Marketing Specialist, Events and Meetings, Alexandria, VA
Director, Marketing and Communications, Alexandria, VA
Vice President, Operations, Shreveport, LA
Customer Relationship Manager, Utica, NY
Orientation and Mobility Specialist, Utica, NY
Assistive Technology Instructor, Utica, NY
Assembler/Packers, Corpus Christi, TX
Sewing Machine Operators, Corpus Christi, TX
Accounting Specialist II, Corpus Christi, TX
Assembler/Packers, Victoria, TX
COCESS Data Entry Clerk, Altus AFB, OK
Sales Associate I, Travis AFB, CA
Sales Associate I, Sierra Army Depot, CA
Sales Associate I, Meridian NAS, MS

Job Title: Vocational Rehabilitation Counselor III

Job Location: Santa Fe, NM

Job Description:

Provides vocational rehabilitation services to persons who are blind or severely visually impaired in order that they may obtain, maintain, or advance in employment.

Incumbent determines an applicant's eligibility for Commission services; identifies any and all disabilities and medical conditions that may represent impediments to employment; coordinates adjustment counseling; coordinates blindness skills training; conducts a career assessment to identify a vocational goal that is consistent with the client's unique strengths, resources, priorities, concerns, abilities, capabilities, interests, and informed choice; jointly develops an Individualized Plan for Employment that describes the services that are necessary to achieve the vocational goal; coordinates the delivery of the services described in the Individualized Plan for Employment; provides and coordinates job placement services as necessary; and coordinates post-employment services as necessary.

Qualifications:

The ideal candidate possesses a master's degree in rehabilitation counseling, rehabilitation counselor certification, and three years of related experience.

Minimum Qualification

Bachelor's degree from an accredited college or university in Vocational Rehabilitation, Sociology, Psychology, Guidance and Counseling, Social Work, Special Education, or related degree as referenced by statute. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling four (4) years may substitute for the required education.

Employment Requirements

Must obtain and maintain Certified Rehabilitation Counselor certification (CRC) issued by the Commission on Rehabilitation Counselor Certification or be eligible to sit for the CRC examination;
Must obtain and maintain New Mexico rehabilitation counselor licensure as defined in the New Mexico Public Education Department Rules (6.63.11) NMAC.
If selected, incumbent with only a Bachelor's Degree will be required to complete a Master's Degree program in Vocational Rehabilitation Counseling within four years of hire at the employer's expense.
All selected applicants must be able to pass a background check.

Working Conditions

Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and telephone usage. Regularly works with individuals with secondary disabilities, some of which result in challenging behaviors. Occasionally exposed to service animals. Regular travel is required within service territory, including occasional overnight travel using agency vehicles.

Salary:

$23.07 - $36.91 Hourly

$47,989 - $76,782 Annually

This position is a Pay Band 65.

Application Process:

To reach the job posting, go to the NM State Personnel Website at

www.spo.state.nm.us, click the Apply Now link, enter the letters CFB in the search field, and look for the VR Counselor vacancy in Santa Fe. Applications are accepted through the New Mexico State Personnel Office online application system only!

Note to screen reader users: Should you have trouble with the application utility, please notify Ms. Chelsea Talamante, our HR Manager. She can be reached in our Santa Fe office at (505) 476-4460 or at [email protected]. You may request assistance with the application. Ms. Talamante can also confirm that your application (including uploaded transcripts, licenses, etc.) has been successfully received for consideration.

Application Deadline:

March 15, 2025

Number of Positions Available:

Job Title: AER Accreditation Council Members

Job Location: Remote

Job Description:

The Chair of the AER Accreditation Council, Lee Sonnenberg, announces a call for nominations to fill two (2) openings on the Accreditation Council. Both slots for a Representative of a Consumer Organization are vacant.

Council members have two primary responsibilities:

Ensure that standards are current, relevant and reflect the highest level of quality.
Render final accreditation decisions. Accordingly, Council members are required to:
Fully review the final reports of each pending accreditation in advance of casting an accreditation decision vote;
Ensure that policy and procedures are followed and announce any conflicts of interests that might exist prior to casting an accreditation vote and if required agree to be recused;
Review, discuss and uphold the integrity of each standard by casting an accreditation decision vote that merits and validates adherence to quality, continuous improvement and optimal client and student outcomes.
Uphold the following guiding principles: accountability, transparency, outcomes focused, and provide fair and equitable consideration.

Application Process:

Click here for Application Form: https://www.aerbvi.org/accreditation and scroll to “Open Positions.”

PLEASE EMAIL COMPLETED FORM by March 18, 2025 TO: [email protected]

Application Deadline:

March 18, 2025

Number of Positions Available:

Job Title: Vocational Rehabilitation Technician

Job Location: Albuquerque, NM

Job Description:

Assist participant with disabilities, who are eligible for vocational rehabilitation services and support the counselor in serving participants toward an employment outcome.

Issue authorizations ensuring accurate coding of services. Verify that services or goods have been rendered. Ensure the timely processing of payments. Cancel authorizations as appropriate. Provide orientation to include education regarding DVR services, process and procedures to potential participants. Activities may include: conduct screening, orientation, initial intakes.
Provide employment readiness and job placement services. Activities may include: conduct JSST/Job Club, administer career assessment tools, provide direct job development, support OJT activities and provide participant follow-along as necessary.
Collaborate between participants and VR staff. Activities may include: function as a liaison between participants and DVR staff as necessary, coordinate VR services to include interpreter services, provide timely follow up to VRC requests for support and provide relevant information to participants and VR staff.
Develop IPE amendments under the direction of the VRC or Program Manager. Provide technical assistance toward timely and comprehensive eligibility determination. Tasks include: arranging for diagnostics, gathering necessary information and contacting participants as necessary.
Ensure proper maintenance of case files. Activities may include: documentation of case activity, provide timely response to VRC requests for caseload support, effectively use Case Management System reports to track and manage required case activities.
Provide education and outreach to assigned school districts and pueblos. Activities may include: conduct orientations, participate in IEP meetings as assigned.
Collaborate with community agency providers and employers. Activities may include: conduct orientations, identify job leads and represent DVR at meetings and/or other community groups.

Qualifications:

The ideal candidate will have a bachelor's degree in sociology, business, psychology, public relations, or related fields, as well as two years’ experience in working with people with disabilities and two years’ experience in working with fiscal activities.

Minimum Qualifications:

High school diploma or equivalent and two (2) years of experience as a social or community coordinator and/or social worker assistant. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling two (2) years may substitute for the required experience.

Employment Requirements

Pre-employment background investigation is required and is conditional pending results.

Working Conditions

Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Some sitting, standing, bending and reaching may be required

Salary:

$18.34 - $29.34 Hourly

$38,140 - $61,024 Annually

This position is a Pay Band 55

Application Process:

To reach the job posting, go to the NM State Personnel Website at

www.spo.state.nm.us, click the Apply Now link, enter the letters CFB in the search field, and look for the VR Technician position in Albuquerque. Applications are accepted through the New Mexico State Personnel Office online application system only!

Application Deadline:

March 21, 2025

Number of Positions Available:

Job Title: Product Manager – Braille Technology

Job Location: Remote

About the Office:

We know that access to the right tools and information at the right time can change lives. At APH, our job is to break down barriers and empower students, families, adults, and educators, creating a future that belongs to everyone.

Located in Louisville, Ky., we manufacture and distribute products and services for people who are blind or low vision, including braille large type books and educational aids.

We’re not just looking forward to an accessible future — we’re making it happen every day. And, with the latest technology, we think the future has never been brighter for people who are blind or have vision loss. Come join us.

Job Description:

Reporting to the Director of Product Development, this position is responsible for product management, planning, and execution throughout product lifecycles, including: gathering and prioritizing product and customer requirements, defining the product vision and scope, and working closely with all stakeholders to ensure customers’ problems are solved and business goals are met. It is also responsible for leading projects that are unique, in terms of how they are managed and brought to market, keeping inclusive design at the core of what they do.

Location:

This position is based in Louisville, Kentucky. and allows for a hybrid work schedule; it may be remote for those who live outside of the Louisville, Kentucky metropolitan region.

Duties include, but are not limited to:

Define product vision, strategy, and road maps. Define the product scope, develop and adhere to project timelines, and manage the scope of projects and development costs.
Successfully manage products throughout the products’ lifecycles, making informed decisions on when to refresh and/or retire products.
Act as product’s champion, both internally and externally, serving as primary media contact, lead for training activities, as well as primary contact for major partners, such as Microsoft.
Engage with the field, including partner vendors, to balance and leverage partnership opportunities, with the goal of providing innovative and inclusive new products.
Solicit product feedback and ideas from customers and experts using various product research methods using “Voice of Customer” principles.
Track mainstream market trends, and analyze competition to ensure APH’s products are competitive, innovative, and for the classroom and beyond.
Analyze the competitive landscape, provide feedback to help in developing and maintaining product roadmaps, and define changing user scenarios.
Analyze ongoing sales information and trends to inform product strategy both nationally and internationally.
Ensure all products are within safety and compliance guidelines set by APH.
Write clear product use cases, working collaboratively across APH and partner resources to ensure those use cases are understood and developed into specifications according to user needs.
Represent APH at conferences through attendance, presentations, webinars, etc.
Work with international partners and distribution networks to increase APH’s brand and product recognition globally.
Work with our fundraising team to help identify potential sources of funding.
Complete other duties as assigned.

Qualifications:

Bachelor's degree in a related field such as writing, communication, education, assistive technology, or product management.
3+ years’ experience in developing specialized products.
Proven experience in product development, research, or related role, preferably in the field of educational products for blind or low vision individuals.

A combination of education, training, and experience may be substituted when competency in the role is demonstrated. Successful performance on pre-employment tests is required. Reasonable accommodation may be provided for those who are able to perform the essential duties of the job.

Specialized Skills and Knowledge:

Solid understanding of project management methodologies.
Solid understanding of basic sales and marketing concepts.
Demonstrated success in defining and launching products that meet and exceed business expectations.
Have a passion for creating high quality, innovative, and inclusive products and experiences.
Demonstrated excellent written and oral communication skills.
Familiar with modern UX design principles.
Knowledgeable of basic educational principles and concepts.
Experience in leading teams, including being able to communicate, compromise, and work across departmental lines while ensuring successful completion of projects.
Experience with product development and familiarity with the stage-gate process.
Able to demonstrate a passion for providing innovative and inclusive products to the blind and visually impaired on a global scale.
Advanced knowledge of Microsoft Office products, including Word, Excel, PowerPoint, and Outlook.
A solid understanding of international business a plus.

Salary:

$62,100 – $78,000 per year

Benefits:

Health Insurance covered at 80% for employees – plans include family planning benefits
HSA Plan and FSA Plan – both include company contribution!
Competitive Dental and Vision Plans
Health and Well-being initiatives
4 weeks PTO
11 paid holidays
401(k) plans with company match and immediate vesting
Company provided Short-Term Disability
Basic Life Insurance at no cost to employees
Voluntary Life Insurance with Accidental Death and Disability
Educational Assistance and Professional Development Opportunities
Optional Hybrid Work Schedule for approved positions only
Public Service Loan Forgiveness Employer

Application Process:

Internal Candidates:

APH employees may apply for open positions after completing six (6) months of active service in their current position in a satisfactory manner and notifying your immediate supervisor.

Login to Paycom, click on “Job Opportunities” under “Company Information”, and scroll to find the position. If you have trouble accessing the application through Paycom, please contact Ryan Ward at [email protected].

External Candidates:

Apply here.

Application Deadline:

Open until filled

Number of Positions Available:

Job Title: Senior Marketing Specialist, Events and Meetings

Job Location: Alexandria, VA

Job Description:

The Senior Marketing Specialist, Events and Meetings provides comprehensive support for the planning, coordination, and execution of NIB's internal and external meetings, events, and conferences while contributing to marketing and business development initiatives. This role manages logistics, develops marketing strategies, and fosters relationships to drive engagement and growth.

Responsibility for Work of Others

Outside Vendors
Sponsors
Potential Guest

Business Communications

Employees in Other Divisions – Frequently
Supervisory Personnel -Ongoing
Associated Agency Personnel – Frequently
Federal and/ or State Government Agencies – Occasionally
Vendors - Frequently

Specific Duties and Responsibilities:

Event Planning and Coordination:

Participate in the planning and execution of all internal and external meetings and events, ensuring each event is meticulously organized and flawlessly executed.
Manage detailed event budgets, ensuring cost-effective operations while maintaining high-quality standards.
Participate in helping the Program Manager, Events and Meetings with the logistical aspects of events, including venue setup, audiovisual requirements, catering, transportation, and entertainment and other accommodations.
Coordinate development and distribution of event materials, such as agendas, invitations, programs, social media, conference app, presentations and promotional content.

Stakeholder Collaboration and Relationship Management:

Work closely with internal departments to understand event requirements, objectives, and expectations.
Establish and maintain strong, positive relationships with external vendors, partners, and clients, negotiate contracts and ensure service quality.
Serve as the primary point of contact for clients and stakeholders, ensuring their needs and expectations are met with the highest level of professionalism and responsiveness for internal, external and event center events.

Operational Excellence and Problem Solving:

Ensure all events are executed to the highest standards, consistently reflecting the company’s brand, values, and commitment to excellence.
Follow implemented event processes, procedures, and quality control measures to ensure efficiency, effectiveness, and continual improvement.
Proactively identify and address any issues or challenges that arise during the planning or execution of events, demonstrating strong problem-solving skills and maintaining a calm and professional demeanor.

Sponsorships Management

Develop and implement a comprehensive sponsorship strategy for events and programs
Identify and cultivate potential sponsors to secure funding and in-kind contributions.
After identifying and engaging potential sponsors, follow up promptly to reinforce proposals, address any questions, and demonstrate continued interest.
Provide tailored updates, highlight mutual benefits, and maintain consistent communication to solidify the partnership.
Manage sponsorship agreements, ensuring deliverables are met and sponsorship agreements fulfilled.
Collaborate with marketing, business development and events teams to create compelling sponsorship packages and presentations.

This job description does not imply that these are the only duties to be performed by this employee. The incumbent in this position will perform such other tasks as may be required for the effective operation of the Division/Department at the request by his/her supervisor.

Qualifications:

Education

Bachelor’s degree from a regionally accredited university or college preferred. An equivalent combination of experience and education may also be acceptable. Certified Meeting Planning certification preferred.

Training and Specialized Knowledge

Strong organizational and multi-tasking skills. Ability to prioritize work, meet deadlines, pay attention to details, and thrive in a fast-paced environment. Good interpersonal skills with the ability to interact in a positive manner with diverse and demanding clientele using a high degree of tact and discretion with emphasis on flexibility and professionalism.
Computer skills include Microsoft Office Suite, Monday.com, HubSpot and other project management digital platforms.
Knowledge of Cvent suite, Smart Table, and other event planning software required.
Knowledge of virtual meeting and event platforms, including Zoom.
Researching and maintaining a lead-generation and sponsorship database.

Core Competencies

Accountability
Communication Skills
Ethics /Integrity
Customer Care
Job Knowledge/Technical Skills
Process Improvement

Experience

Six or more years of meeting planning experience required. Certified Meeting Planning (CMP) certification preferred.

Salary:

$70,000 - $80,000 per year

Travel:

Approximately 15% as required for conferences, meetings, and other events.

Application Process:

Apply online at https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=271973&clientkey=C3DE8C56D71D87535EC8E7433280B0AE.

Application Deadline:

Apply as soon as possible.

Number of Positions Available:

Job Title: Director, Marketing and Communications

Job Location: Alexandria, VA

Job Description:

e Director, Marketing and Communications is accountable for the development and direction of media strategies and communications plans to ensure all communications are fully aligned with the strategic positioning of the organization. He/She is actively engaged with the vice president, marketing and communications and the company’s executive vice president in the planning and execution of the organization’s comprehensive communications and marketing strategy. He/She supports strategic planning, execution and content management for NIB’s corporate meetings and conferences including two large national events.

Business Communications

Employees in Other Divisions: Continually

Supervisory Personnel: Continually

Associated Agency Personnel: Continually

SourceAmerica: Frequently

U.S. AbilityOne Commission: Frequently

Responsibility for the Work of Others

The Director, Marketing and Communications, will direct and manage the performance of the Program Director, Communications, and Branding and Packaging Manager. The position will also play a significant role in the oversight of outside public relations firms, podcast and video production companies, websites, social media agencies, freelance writers and publishing agencies, and other communications and marketing consultants. The position will also contribute significantly to the onboarding and management of marketing and advertising agencies as needed.

Specific Duties and Responsibilities

Responsible for the management of all public and media relations; social media; internal communications; video and podcast production; associated agency relations and editorial oversight for publications and corporate websites.
Provide oversight, strategic direction, and messaging for corporate communications programs and written communications, including electronic and print communications, company publications, media / press material, reports, agency and partner communications, and social media / online engagement communications.
Field inbound media requests and deliver key content, quotes and materials in a timely manner and screen media requests for value to the business and determining company participation.
Ensure that all activities related to obtaining, maintaining, and renewing SKILCRAFT licenses and permits are managed in a timely and accurate manner.
Provides oversite for compliance with applicable ISO requirements and regulations. She/He will assist in monitoring, documenting, and reviewing SOP status to ensure accuracy and compliance with standards.
Identify, prepare for, and manage issues as needed, including consulting with appropriate departments to secure approval of media statements.
Works with Vice President, Marketing and Communications to identify internal and external marketing / communications opportunities and solutions, and to define and execute appropriate strategies to support them.
Provide strategic support and management of the organization’s meetings and events, including national conferences; facilitate conference planning committee composed of nonprofit agency CEOs and NIB leadership.
Collaborate with the marketing/creative team to develop integrated communication campaigns for product and company initiatives that maximize the impact of strategic messages.
Work closely with marketing and advertising staff and consultants to develop and implement the organization’s overall marketing strategy and product/service-specific marketing campaigns.
Maintains NIB brand guidelines and ensuring packaging and graphics design meets industry best practices and federal guidelines. Actively engages with Vice President, Marketing and Communications in the execution of the organization’s communication and marketing strategy through branding, graphic design, conference and trade show graphics packaging design and brand licensing.
Work closely with the vice president, marketing and communications on developing, managing, and executing company’s comprehensive integrated marketing and communications plan to ensure the company’s positioning and messaging align with creative designs.
Counsel the organization’s President and other senior management leaders on public relations, marketing, and communication matters.
Manage and mentor the work of all direct reports. Manage full-time consultants and public relations agencies of record to ensure effective and efficient departmental functions.
Advise and assist associated agency public relations and marketing staff in the development and execution of local communications and marketing efforts.
Develop and maintain strong relationships with associated agency counterparts and engage as needed in support of national public relations and marketing activities.
Provide strategic communications support on high-visibility, national issues and initiatives; oversee and integrate communications efforts and messages across organizational departments and external stakeholders, as necessary.
Lead special projects at the direction of the vice president, marketing, and communications to advance the mission and goals of the organization.

This job description does not imply that these are the only duties to be performed. The incumbent in this position will perform such other tasks as may be required for the effective operation of the Division/Department upon receipt from his/her supervisor.

Qualifications:

BA/BS degree in journalism, public relations, communications, marketing or relevant discipline from a regionally accredited university or college or other related field or equivalent experience. An equivalent combination of education and experience is also acceptable.

Training and Specialized Knowledge

A strong, dynamic leadership style, assertive and with the ability to motivate and collaborate with individuals from cross functional groups.
A strong team player, and effective communicator facilitating collaboration between departments.
Excellent time management skills to coordinate various tasks and ensure priorities are addressed promptly.
Strong organizational skills and multitasking abilities are essential with paramount attention to detail to ensure accuracy in communication, documentation, and marketing collateral.
Ability to work under pressure and manage multiple projects simultaneously. Able to oversee the execution of key initiatives for successful implementation.
Strong understanding of operational best practices, ability to analyze and recommend improvement.
Skilled at fostering a collaborative and high performing work environment, promoting teamwork and continuous improvement.
Possess strong critical thinking skills with the ability to anticipate needs, identify potential challenges, and propose effective solutions to execute organizational goals.
Proactive and self-motivated with a positive can-do attitude.

Core Competencies

Accountability
Communication Skills
Ethics /Integrity
Customer Care
Job Knowledge/Technical Skills
Decision Making
Judgment and Problem Solving
People Management
Process Improvement

Experience

Ten plus years of hands-on communications and marketing experience preferred. 5+ years at a manager level directing the work of others or equivalent experience.

Salary:

$110,100 - $141,100 per year

Travel:

30%

Application Process:

Apply online at https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=267679&clientkey=C3DE8C56D71D87535EC8E7433280B0AE.

Application Deadline:

Apply as soon as possible.

Number of Positions Available:

Job Title: Vice President, Operations

Job Location: Shreveport, LA

Job Description:

Responsibilities and duties include but are not limited to:

Business Management

Manage and guide strategies that increase the number and type of service contracts within the AbilityOne and commercial markets.
Provide input for long-range plans and goals for Louisiana Association for the Blind (L.A.B.) business operations.
Develop strategy and manage the business's activities to ensure the accomplishment of financial, operational, and budgetary objectives.
Ensure operational plans are developed and implemented for specific business lines.
Prepare forecast information and track sales and expenses.
Implement appropriate management infrastructure and systems to support the business.
Closely monitors spending to ensure budgetary limits are not exceeded.
Prepare the annual budget for each manufacturing department.

Manufacturing Management

Monitor and evaluate all factors that may impact L.A.B. manufacturing operations.
Recommend markets to pursue new product objectives, plans, policies, and strategies.
Approve and monitor all manufacturing and maintenance operations.
Interact with brokers and vendors to ensure the economic acquisition of raw materials.
Monitor all manufacturing operations.
Establish equipment and manpower requirements for new projects.
Direct and oversee annual inventories/audits.
Approve and monitor monthly inventory procedures.
Remain knowledgeable of all government and commercial contracts and enforce compliance.
Assist with adapting and converting sighted positions to visually impaired positions.

Safety Management

Ensure maintenance procedures and preventive maintenance schedules are developed and implemented for manufacturing equipment and facilities.
Develop and monitor safety practices to meet or exceed Occupational Safety and Health Administration (OSHA) standards.

Relationship Management

Serve as a member of the Leadership Team providing strategic input on complex organizational matters.
Maintain a strong working relationships and open communications with the AbilityOne Commission, General Services Administration (GSA), Defense Logistics Agency (DLA), and other strategic stakeholders.
Maintain a working relationship with National Industries for the Blind (NIB) departmental personnel.
Ensure adequate management personnel are in place and performing at an acceptable level.

Qualifications:

Specialized Knowledge/Skills

High level of energy, commitment, passion to achieve results, and the ability to work within urgent deadlines.
Strong business development, marketing techniques, customer relations, and business operations.
Strong knowledge of government procurement regulations and practices.
Strong negotiation and collaboration skills with a superior diplomatic style to influence NIB agencies and partners.
Demonstrated ability to align and influence internal and external stakeholders.
Excellent organizational, leadership, motivational, analytical problem-solving, and strategic thinking skills.
Strong change management skills and experience.
Demonstrated negotiation and management leadership skills.
Experience with developing and monitoring production strategies and performance metrics.
Strong Project management, organizational skills, and sound judgment when working on various situations and problems simultaneously.

Experience:

Bachelor’s degree or minimum of 10 years of management/supervisory experience in a manufacturing environment.
Minimum 10 years of experience in personnel, equipment, and resource management.
Experience in selling to the federal government desired.
Experience in AbilityOne programs asset.
Experience in leading the development of innovative business initiatives.
Familiarity with the Department of Defense (DOD) and Military Branches of government.
Must be a highly skilled leader with superb implementation and management skills.
Have advanced communication and organizational skills
Proficient in Microsoft Word, Excel, PowerPoint, and all associated office software.
Strong leadership, interpersonal, verbal, and writing skills.
Ability and willingness to travel for company-related reasons.
If sighted, a current driver’s license and insurance is required.

Application Process:

Apply online at https://jobs.nsite.org/jobs/358712129-vice-president-operations-at-louisiana-association-for-the-blind.

Application Deadline:

Apply as soon as possible

Number of Positions Available:

Job Title: Customer Relationship Manager

Job Location: Utica, NY

Job Description:

CABVI is seeking a Customer Relationship Manager to lead customer service representatives in developing customer engagement and satisfaction for all of our customers, including State, Federal, commercial contracts, service contracts. Work in conjunction with the Director of Customer Service.

Key Job Elements

Responsible for assisting the Director of Customer Service with customer service-related matters and serve as the primary point of contact during absences and vacation.
Receive and process state, federal and commercial sales orders, provide expertise of product availability and projected delivery as well as respond to customer requests and questions regarding delivery, service, product, and/or account information in a highly accurate and timely manner.
Collaborate with fellow agencies to stay up to date on product knowledge needed for accurate assistance to customers as well as assist in monitoring product inventory and reorder levels.
Engage with the customer service team to organize and assign the different duties to ensure a faster and smoother flow of operation through division of labor.
Oversee customer service representatives working in remote locations.
Provide real-time support for handling customer interactions and attend to customers that are proving difficult to team members or escalated and resolve their complaints to ensure customer satisfaction.
Support and assist customer service team members with non-routine customer complaints and research to resolve major problems with orders, delivery dates or service.
Showcase emotional intelligence leadership skills with effective and efficient communication with the Customer Service Representatives.
Monitor team and individual goals and drive team to accomplish and exceed them, inspiring and fostering team commitments, innovation, and continuous improvement with measurable results.
Work with the Director of Customer Service to initiate and strive toward continuous process improvements in operations and systems to increase customer engagement and satisfaction as well as team member productivity and efficiencies.
Initiate and strive toward fully automated CRM processes to improve customer engagement and service satisfaction. Deploy a seamless journey from customer engagement to CRM delivery.
Support the Director of Customer Service in the training of new hires and/or team members to include training of the CRM system as well as continued development and motivation to achieve departmental and organizational goals.
Supervise all facets of CRM systems and delivery to government and commercial customers.
Assist in creation, updates, and maintenance of customer service and sales work procedures, including sales order processing, monthly sales reports, required logs & SOP’s. Implement work procedures that will enhance the organization and departmental service delivery, operating procedures, and standards.
Authorize merchandise tracking, returns, and handle customer inquiries providing customer resolution, which may include refunds/credits, ensuring fairness and customer satisfaction.
Work with the Business Office to resolve invoicing and payment problems, and with NYSPSP, NIB and Central Industries staff to resolve customer issues.
Drive new business by supporting new client and project growth as well as the implementation of new business or service offerings.
Develop and manage a Quality Assurance Program to ensure our customers feel valued, satisfied and engaged.
Ensure our customers feel valued and supported by implementing a quality assurance plan and conducting customer satisfaction campaigns and surveys.
Assist in developing sales campaigns with product managers/sales team.
Build strong relationships with customers for new business development opportunities.
Collaborate with other department teams to improve processes, maximize revenues, and enhance customer loyalty.
Adapts to change and completes other duties as assigned by supervisor.
Consistently achieves annual performance objectives.

Qualifications:

Supervisory Responsibilities

Provides supervision to customer service staff. Responsible for addressing customer service complaints and resolving problems. Strong leadership and team building capabilities with solid decision-making skills required.

Communication Skills

Must have ability to read, analyze, and interpret general periodicals, business accounts, and technical procedures. Must have ability to write reports, business correspondence, and operational procedures. Must be able to effectively present information and respond to questions from consumers, CABVI staff, and the public. Must have excellent listening and information processing skills. Must effectively interact with all staff and management. Strong employee engagement and interpersonal skills required. Must be patient and empathetic with the ability to apply social service communications with patience and integrity. Must embrace the agency open door policy.

Computer/Technical Skills

Must have the ability to train ZoomText and JAWS systems as used by the blind and visually impaired. Adaptive technology experience to include implementation and training a plus. Must have expertise with databases, spreadsheets, and word processing. Must be knowledgeable regarding hardware and network concepts. Must have excellent statistical and mathematical skills. Must be willing to learn new technology. Experience in Customer Relation Management (CRM) systems, their implementation, training, operations, delivery, results, and analytics required.

Physical Demands

80% of job requires sitting and using hands at computer terminal. Frequently required to talk or hear. Frequently required to stand; walk; reach with hands and arms; and stoop, kneel. Must occasionally lift and/or move up to 50 pounds. Vision abilities include close vision, color vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the key job elements. Regularly engaged in conversations with employees and will be constantly interrupted with a litany of topics and issues that requires social interaction at a high level.

Work Environment

In-house position with minimal travel. Noise level is moderate to high.

Education and/or Experience

Minimum of associate degree; bachelor’s preferred in accounting, business, or related field. Must have a minimum 5 years’ experience in a customer service management position with a minimum of 3 years’ experience working in Customer Relationship Management System (CRM) required. Adaptive technology experience to include implementation and training a plus.

Salary:

$60,000 to $65,000 per year

Application Process:

Apply online at https://jobs.nsite.org/jobs/358705280-customer-relationship-manager-at-central-association-for-the-blind-and-visually-impaired.

Application Deadline:

Apply as soon as possible!

Number of Positions Available:

Job Title: Orientation and Mobility Specialist

Job Location: Utica, NY

Job Description:

CABVI is hiring for an Orientation and Mobility Specialist. This position will be responsible for teaching safe and effective orientation and mobility skills which will enable consumers who are blind and visually impaired to achieve their highest level of functioning.

This is an exciting opportunity to join our team. CABVI is expanding services with the addition of a state-of-the-art Vision Health and Wellness Center! We are embracing a new dynamic innovative approach to vision rehabilitation!

Duties Include:

Effectively teaches orientation and mobility in a timely manner including: indoor mobility, cane skills, outdoor travel, self-protective techniques and sighted guide. Instruction also includes body and environmental concepts and low vision related services.
Conducts comprehensive orientation and mobility evaluations and assessments; develops and implements personalized lesson plans.
Completes all required documentation in a timely manner.
Develops weekly schedules to achieve hourly expectations with a cost-effective approach.
Consults, refers and networks with primary care givers, CBVH/VESID personnel, associated professionals and CABVI staff.
Conducts community presentations and represents CABVI at meetings as assigned by supervisor.
Conducts programs and assist staff with the Adaptive Sports and Recreation Program including Camp Abilities.
Provide follow-up at campers’ school districts as it relates to adaptive physical education.

Qualifications:

Master's degree or Bachelor's degree in Orientation and Mobility Teaching from accredited college or university.
AER certified preferred and/or AER certifiable.
Must meet CBVH contractual personnel standards
Extensive travel required. Instruction may occur in a variety of environments including consumer’s home or school, CABVI, or the community.
Must be knowledgeable in Grade 1 Braille, map development and reading, orthopedic prosthetic and cane techniques.
Must have excellent knowledge regarding adaptive equipment and low vision aids.
Frequently required to talk or hear. Must have stamina for indoor/outdoor travel training. Must occasionally lift and/or move up to 25 pounds.

Reasonable accommodations may be made to enable individuals with disabilities to perform key job elements.

Salary:

$55,000 to $63,000 per year

Benefits:

CABVI offers a generous benefit package along with a family friendly work environment. We offer three health insurance plans to choose from along with dental and vision insurance. A retirement benefit through a 403(b) is offered to include employee and employer contributions. We also have paid time off, paid holidays, employer sponsored life insurance along with many other employee sponsored benefits. Visit us at www.cabvi.org!

CABVI is an Equal Employment Opportunity employer and welcomes all qualified applicants. Qualified applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data or any other legally protected status.

Application Process:

Apply online at https://jobs.nsite.org/jobs/358705170-orientation-mobility-o-m-specialist-at-central-association-for-the-blind-and-visually-impaired.

Application Deadline:

Apply as soon as possible.

Relocation Expenses:

Assistance is available.

Number of Positions Available:

Job Title: Assistive Technology Instructor

Job Location: Utica, NY

Job Description:

CABVI is seeking a full-time Technology Instructor to assist children and adults who are blind and visually impaired in achieving their highest level of function in performing tasks of daily living, education and employment through development of assistive technology skills.

Responsibilities Include:

Remain current in all aspects of assistive technology including assistive computer technology, cell phone usage, braille embossers, CCTV products, emerging technology products including wearable devices and much more. This would include both hardware and software.
Work with the Technology Manager to develop opportunities to share technology with other professionals in the form of workshops, conferences staff training days, agency tours and more.
Work with the Technology Manager to develop and conduct creative, interesting and educational programs for both adults and children in residential, remote and day programs. Complete all required documentation. Meet the needs of all students, in both an individual and group format. Provide classroom instruction within the technology center and assist with program participant recruitment.
Continually research advances in the technology field, new products, and applications. Attend trainings and meetings, as needed.
Develop and ensure the provision of quality technology services and the timely delivery of these services to CABVI consumers.
Develop professional, collegial relationships with school districts, other CABVI departments, funding/grant sources and related groups.
Provide technology services to children with visual impairments located in public/private school settings. Provide consultative services to teachers and school personnel. Complete assessments, develop lesson plans and complete quarterly and annual reports. Provide training to parents and caregivers, as needed.
Provide technology services through funding streams including, but not limited to, vouchered payments, in-kind services, private contracts and grants.
Work with CABVI internal departments to ensure the assistive technology needs of employees are met. Provides assessment and training to employees as needed.
Conduct community presentations on adaptive technology.
Perform technology hardware and software maintenance and troubleshooting tasks as needed.
Complete and submits all required documentation in a timely manner.
Adapt to change and completes other duties as assigned.

Qualifications:

Minimum of an Associate’s Degree in computer science, technology or education preferred. Formal training certificates in software or hardware applications may be substituted for advanced degrees.
A minimum of one year of experience in a teaching or training capacity preferred.
Must have expertise with microcomputers and their operating systems.
Must be knowledgeable regarding conventional hardware/software and installation on both PC and Macintosh systems.
Fluency in Microsoft Office Suite, including Outlook, Word, Power Point, Excel.
Must have knowledge in Google applications such as Docs and Sheets, mobile device applications including iOS and Android. Must be willing to learn new technology.
Must occasionally lift and/or move up to 50 pounds.

Reasonable accommodations may be made to enable individuals with disabilities to perform key job elements.

Salary:

$45,000 to $50,000 per year

CABVI offers a generous benefit package along with a family friendly work environment. We offer three health insurance plans to choose from along with dental and vision insurance. A retirement benefit through a 403(b) is offered to include employee and employer contributions. We also have paid time off, paid holidays, mileage reimbursement, a fitness center accessible to CABVI employees, employer sponsored life insurance along with many other employee sponsored benefits.

Visit us at www.cabvi.org!

Application Process:

Apply online at https://jobs.nsite.org/jobs/358705167-assistive-technology-instructor-at-central-association-for-the-blind-and-visually-impaired.

Application Deadline:

Apply as soon as possible.

Number of Positions Available:

Job Title: Assembler/Packers

Job Location: Corpus Christi, TX

Job Description:

Works as part of a team having responsibility for assembling an entire product or component of a product. Perform all tasks conducted by the team in the assembly process and rotate through all or most product lines and tasks rather than being assigned to a specific task on a regular basis.

Hours: Monday –Thursday 7:00 am - 5:30 pm

Qualifications:

Preference given to legally blind candidates
Ability to perform hand assembly tasks
Ability to sit or stand for long periods of time (8 – 10 hours/day)
Must be able to lift 20-30 lbs.
Must work as a team and work well with others

Application Process:

Applicants may apply at 4421 Agnes St., Corpus Christi, TX, Monday through Friday from 8:00 a.m. – 4:00 p.m. Or apply online at https://www.stlb.net/applynow.

Application Deadline:

Open until filled

Number of Positions Available:

Several

Job Title: Sewing Machine Operators

Job Location: Corpus Christi, TX

Job Description:

Performs various stages in sewing by conjoining component materials/parts to make product; uses non-complex single-needle and double-needle, manual, semi-automatic and automated machines.

Hours: Monday –Thursday 7:00 am - 5:30 pm

Qualifications:

Prior commercial sewing experience preferred
Ability to operate manual, semi-automated and automated sewing machines
Basic addition and subtraction; must be able to count
Ability to work independently as well as with others
Ability to sit for long periods of time (8 to 10 hours)
Ability to follow detailed oral instructions

Application Process:

Applicants may apply at 4421 Agnes St., Corpus Christi, TX, Monday through Friday from 8:00 a.m. – 4:00 p.m. Or apply online at https://www.stlb.net/applynow.

Application Deadline:

Open until filled

Number of Positions Available:

Several

Job Title: Accounting Specialist II

Job Location: Corpus Christi, TX

Job Description:

Under the direct supervision of the Accounts Receivable Supervisor who performs a variety of accounting and administrative duties for assigned accounts. Experienced in various areas of accounting and uses a certain degree of creativity and latitude in an effort to complete the daily requirements.

Hours: Monday-Friday 8:00 am – 5:00 pm

Qualifications:

High school graduate or equivalent
Must be proficient using MS Office, MS Word, MS Excel, MS Outlook
Clerical experience dealing with customers, payments, invoices, word processing and electronic filing
Some understanding of reconciling and aging of accounts receivables
Demonstrated attention to detail and accuracy in checking information and filing
Must have excellent customer service, verbal, and written communication skills
10-key by touch
Lift up to 10 lbs.
Current state driver’s license and proof of insurability

Application Process:

Applicants may apply at 4421 Agnes St., Corpus Christi, TX, Monday through Friday from 8:00 a.m. – 4:00 p.m. Or apply online at https://www.stlb.net/applynow.

Application Deadline:

Open until filled

Number of Positions Available:

Several

Job Title: Assembler/Packers

Job Location: Victoria, TX

Job Description:

Hours: Monday – Friday 8:00 am - 4:30 pm

Qualifications:

Preference given to legally blind candidates
Ability to perform hand assembly tasks
Ability to sit or stand for long periods of time (8 – 10 hours/day)
Must be able to lift 20-30 lbs.
Must work as a team and work well with others

Application Process:

Applicants may apply at 4421 Agnes St., Corpus Christi, TX, Monday through Friday from 8:00 a.m. – 4:00 p.m. Or apply online at https://www.stlb.net/applynow.

Application Deadline:

Open until filled

Number of Positions Available:

Several

Job Title: Assembler/Packers

Job Location: Victoria, TX

Job Description:

Hours: Monday – Friday 8:00 am - 4:30 pm

Qualifications:

Preference given to legally blind candidates
Ability to perform hand assembly tasks
Ability to sit or stand for long periods of time (8 – 10 hours/day)
Must be able to lift 20-30 lbs.
Must work as a team and work well with others

Application Process:

Applicants may apply at 4421 Agnes St., Corpus Christi, TX, Monday through Friday from 8:00 a.m. – 4:00 p.m. Or apply online at https://www.stlb.net/applynow.

Application Deadline:

Open until filled

Number of Positions Available:

Several

Job Title: COCESS Data Entry Clerk

Job Location: Altus AFB, OK

Job Description:

Under direct supervision of Branch Manager, performs customer service functions, data entry, organization of paperwork, and light cleaning duties (maintaining clean racks, counters and customer service areas).

Hours: Monday –Friday 7:00 am - 4:00 pm

Qualifications:

High school diploma or GED equivalent
Organization skills and attention to detail
Basic understanding of databases
Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
Prefer some experience in customer service

Application Process:

Applicants may apply at 4421 Agnes St., Corpus Christi, TX, Monday through Friday from 8:00 a.m. – 4:00 p.m. Or apply online at https://www.stlb.net/applynow.

Application Deadline:

Open until filled

Number of Positions Available:

Job Title: Sales Associate I

Job Location: Travis AFB, CA

Job Description:

Under close supervision, performs general retail sales support and customer service duties.

Hours: Monday – Friday, 7:30 a.m. - 4:00 p.m.

Qualifications:

High school diploma or GED equivalent preferred.
Requires good people skills.
Basic math skills (addition, subtraction, multiplication, and division).
Must be able to lift up to 25 lbs.

Salary:

$16.50 – $23.10 per hour

Application Process:

Applicants may apply at 4421 Agnes St., Corpus Christi, TX Monday through Friday from 8 a.m. to 4 p.m. Or apply online at https://www.stlb.net/applynow.

Application Deadline:

Open until filled

Number of Positions Available:

Few

Job Title: Sales Associate I

Job Location: Sierra Army Depot, CA

Job Description:

Under close supervision, performs general retail sales support and customer service duties.

Principal Duties and Responsibilities

Greets and assists customers in product selection.
Stocks merchandise, including unpacking, labeling, stocking, etc.
Performs light cleaning duties (sweeping, dusting, etc.) required to maintain clean racks, counters and customer service area.
Assists with inventory control including inventory counts, etc.
Assists in Shipping & Receiving Department including, stocking, labeling and packing merchandise.
Performs other job duties as assigned.
Must be flexible in schedule to meet customer demands.

Qualifications:

High school diploma or GED equivalent preferred.
Requires good people skills.
Basic math skills (addition, subtraction, multiplication, and division).
Must be able to lift up to 25 lbs.

Salary:

$16.50 – $19.80 per hour

Application Process:

Applicants may apply at 4421 Agnes St., Corpus Christi, TX, Monday through Friday from 8 a.m. to 4 p.m., or apply online at https://www.stlb.net/2024/10/04/sales-associate-1-6/.

Application Deadline:

Open until filled

Number of Positions Available:

Few

Job Title: Sales Associate I

Job Location: Meridian NAS, MS

Job Description:

Under close supervision, performs general retail sales support and customer service duties.

Principal Duties and Responsibilities

Greets and assists customers in product selection.
Stocks merchandise, including unpacking, labeling, stocking, etc.
Performs light cleaning duties (sweeping, dusting, etc.) required to maintain clean racks, counters and customer service area.
Assists with inventory control including inventory counts, etc.
Assists in Shipping & Receiving Department, including stocking, labeling and packing merchandise.
Performs other job duties as assigned.
Must be flexible in schedule to meet customer demands.

Qualifications:

High school diploma or GED equivalent preferred.
Requires good people skills.
Basic math skills (addition, subtraction, multiplication, and division).
Must be able to lift up to 25 lbs.

Working Conditions:

Normal retail store and warehouse environment.

Application Process:

Applicants may apply at 4421 Agnes St., Corpus Christi, TX Monday through Friday from 8 a.m. to 4 p.m. Or apply online at https://www.stlb.net/applynow.

Application Deadline:

Open until filled

Number of Positions Available:

Few