The contents of this column reflect the letters we had received by the time we went to press, Oct. 25, 2018. Letters are limited to 300 words or fewer. All submissions must include the author’s name and location. Opinions expressed are those of the authors.
Happy Spectrum Customer
Good morning to my fellow U.S. Spectrum cable subscribers. Spectrum Cable – formerly Time Warner Cable – now has a blind-friendly voice output cable converter box. I would say it’s about 90 to 93 percent blind-friendly. The voice is a female voice that is loud and clear.
I won’t lie; there are still a few bugs on Spectrum’s end and on the client’s end too. But Spectrum is learning, and they want to hear from blind and deaf Spectrum clients who own and use the new World Box Two box and remote. The phone number is 1-844-762-1301.
I have what they call the gold package. I took off six movie channels, and my bill is just slightly under $200 per month. I also have the monthly unlimited phone, broadband cable and quicker Internet.
About the second quarter of 2019, Spectrum is coming to take our old remotes and replace them with a remote that has a push to talk (PTT) button. We will be able to have voice input for both the TV set and the box.
It isn’t 100 percent blind-friendly just yet, but I give Spectrum Cable a huge “A” for effort.
— Ron Kolesar, Girard, Pa.