ACB, along with legal counsel, has created a Dear Provider Letter for blind and low vision individuals to use in health care settings like doctor’s offices and hospitals. The letter was created in response to the challenges experienced by our members and the broader community that were brought to the fore-front during the COVID-19 pandemic.
The letter reminds health care professionals of their legal obligations to provide reasonable accommodations, including alternative formats for documents, and accessible patient communication devices like online patient portals and kiosks. Blind and low vision individuals may share this letter with their doctors and other members of their care team to clearly communicate their rights as patients with disabilities.
The text of the Dear Provider Letter may be downloaded in Word format or accessed online.
If you are encountering inaccessible healthcare technology, patient information, or have had a negative patient experience related to being blind or low vision, please share it with ACB’s advocacy team by emailing: [email protected].