Notice of Proposed Settlement of Class Action Lawsuit


All legally blind individuals who attempted but were unable to access or who were deterred from accessing products or services available at Coinstar kiosks in all 50 states and the District of Columbia starting on February 8, 2014 through July 14, 2017, except in California where the starting date is February 8, 2013.

This notice is to inform you about the proposed settlement that would resolve two class action lawsuits: Nguyen v. Outerwall Inc., No. 5:16-cv-00611-LS (E.D. Pa.) and Boyer v. Outerwall Inc., No. 2:17-cv-00853 (E.D. Pa.). The lawsuit alleges that Coinstar, LLC (formerly known as Outerwall Inc.) violated federal law and California state law by offering services at self-service, touchscreen Coinstar kiosks that the lawsuit alleges were not independently usable by persons who are legally blind. Coinstar denies all liability in the case. In the proposed settlement, Coinstar will complete modification of one Coinstar kiosk at each of its retail locations nationwide. The modifications will include ensuring a functional and tactile keypad exists on each modified kiosk, the addition of a 3.5mm headphone jack, and the addition of text-to-speech output via audio through the headphone jack. Further information regarding the modifications is available at
If you used or attempted to use a Coinstar kiosk in California at any point between February 8, 2013 and July 14, 2017, you may be entitled to payment of money as part of this settlement.  This is because the California law allegedly violated allows for monetary payments. Depending on the number of individuals who submit a valid claim form, California sub-class members may be eligible for up to $4,000 in monetary relief under the settlement. You may complete and submit a claim form on the settlement website at, or by requesting a claim form from Settlement Services Inc., the Claims Administrator, by phone, letter, fax, or email at: Nguyen v. Outerwall Inc., Claims Administrator, P.O. Box 71, Tallahassee, FL 32302-0071; toll-free, 1-855-928-2272; fax, (850) 385-6008; email, All claims submitted must be received by Dec. 1, 2017.  Further information regarding the California sub-class is available at
You also have the right to object to the settlement. California sub-class members also have the right to opt out of the damages portion of the settlement only. If you do either, your documents submitted must be received by December 1, 2017. The settlement website,, contains a more detailed notice with procedures for opting out of the damages portion of the settlement and to objecting to the settlement, and information about other provisions of the settlement, including attorneys’ fees and costs.
Any questions about the settlement, including requests for documents in alternate accessible formats, should be directed to class counsel using the contact information below.
Claims Administrator:
Nguyen v. Outerwall Inc.
Claims Administrator
P.O. Box 71
Tallahassee, FL 32302
Toll-free: 1-855-928-2272
Fax: (850) 385-6008
Class Counsel:
Gerald D. Wells, III
Stephen E. Connolly
Connolly Wells & Gray, LLP
2200 Renaissance Blvd., Suite 275
King of Prussia, PA 19406
Telephone: (610) 822-3700
Class Counsel:
Arkady “Eric” Rayz
Kalikhman & Rayz, LLC
1051 Country Line Road, Ste. A
Huntingdon Valley, PA 19006
Telephone: (215) 364-5030