Accessibility of Medicare Documentation
Resolution 2016-10
Whereas, the Centers for Medicare and Medicaid Services (CMS) actively and continuously discriminate against beneficiaries who are blind or visually impaired by providing communications (e.g., applications, eligibility determinations, explanation of benefits, etc.) only in non-accessible print on paper even after years of numerous verbal and written requests for legally required reasonable accommodations; and
Whereas, CMS permits and sanctions the discriminatory practice of its medical providers to deny effective communication to people with vision loss even after numerous verbal as well as written requests for reasonable accommodations; and
Whereas, this denial of effective communication can result in limited access to medical services and treatments, financial difficulties and negative credit impact, and denial of private access to medical results and recommendations;
Now, therefore, be it resolved by the American Council of the Blind in convention assembled on the 8th day of July, 2016, at the Hyatt Regency Hotel, Minneapolis, Minnesota, that this organization pursue any and all appropriate legal remedies to address this persistent pattern of failure to ensure equal access and effective communication.
Ray Campbell, Secretary