Accessible Federal Agency Data Entry Systems
Resolution 2016-07
Whereas, the Social Security Administration encourages applicants to use electronic data entry systems when applying for benefits; and
Whereas, these systems are not set up with screen-reading or magnification software; and
Whereas, members of the public are being increasingly required to use an inaccessible touch screen when coming into their Social Security offices to sign in and state their business; and
Whereas, in some instances, Social Security office security guards or other inappropriate personnel are, out of necessity, being approached by people who are blind or visually impaired to assist them with entering in their Social Security numbers and other sensitive information;
Now, therefore, be it resolved by the American Council of the Blind in convention assembled on the 8th day of July, 2016, at the Hyatt Regency Hotel, Minneapolis, Minnesota, that this organization take all appropriate steps to persuade and/or compel the Social Security Administration, and agencies of the federal government generally, to ensure the availability of accessible in-person information and benefits kiosks or computerized systems that comply with Sections 504 and 508 of the Rehabilitation Act of 1973, as amended.
Ray Campbell, Secretary