RESOLUTION 2010-21

Accessibility to Facebook
AMERICAN COUNCIL OF THE BLIND
RESOLUTION 2010-21

SUMMARY:

This resolution calls upon Facebook to make its website and application for the iPhone fully accessible by promptly applying the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 and Apple's Human Interface Design Guidelines. It further makes the services of ACB's Information Access Committee available to Facebook.

WHEREAS, people who are blind or visually impaired have a right to equal access to services provided by entities who conduct business on the Internet; and

WHEREAS, social networking has become an increasingly important manner of interaction on the internet through which many kinds of services are provided; and

WHEREAS, Facebook, with its 500 million active users, represents one of the largest online social networks which provides services that include (but are not limited to) games through which monetary transactions are conducted while purchasing and acquiring virtual items, experiences that allow users to interact with various online advertising campaigns, and experiences that allow users to interact with friends, family, acquaintances, employers, employees, businesses, and organizations by using variety of methods; and

WHEREAS, repeated testing of Facebook's web site and the iPhone application has shown that they do not meet with recognized accessibility standards; and

WHEREAS, Facebook's management has ignored multiple requests from individuals to make its website and the iPhone application accessible;

NOW, THEREFORE, BE IT RESOLVED by the American Council of the Blind, in convention assembled at the Downtown Sheraton Hotel in Phoenix, Ariz., on the 16th day of July, 2010, that this organization calls on Facebook to take prompt steps to conform to the Web Content Accessibility Guidelines 2.0 developed by the World Wide Web Consortium in order to make its website accessible; and

BE IT FURTHER RESOLVED that this organization calls on Facebook to take immediate steps to make its iPhone application accessible by conforming with Apple's Human Interface Design guidelines related to accessibility; and

BE IT FURTHER RESOLVED that Facebook take all necessary and appropriate steps to ensure that any and all future developments on other platforms, operating systems, and devices conform with appropriate accessibility guidelines such as Section 508; and

BE IT FURTHER RESOLVED that the officers, directors, and staff of this organization take steps to work with Facebook's management to bring about this result; and

BE IT FURTHER RESOLVED that this organization make available to Facebook the assistance of the ACB Information Access Committee.

Adopted.

Marlaina Lieberg, Secretary