RESOLUTION 2010-04

Establishing Effective Transit Route Destination and Stop Announcement Policies and Procedures
AMERICAN COUNCIL OF THE BLIND
RESOLUTION 2010-04

SUMMARY:

1. This organization urges all public and private entities that operate fixed route bus and/or passenger rail systems for public use to:

- Establish clear, written policies for implementing the ADA's requirements of making route designation and stop announcements.

- When establishing such policies, include input from local stakeholders to include passengers who are blind or visually impaired and other passengers with disabilities who will be affected by such policies.

- Incorporate all of the recommendations that have been developed by the Transportation Committee of the American Council of the Blind with respect to the policies that should govern the calling of bus stop announcements.

2. Copies of this resolution be sent to the following interested parties:

- President, American Public Transit Association

- Executive Director, Community Transportation Association of America

- Administrator, Federal Transit Administration

- Director, FTA Office of Civil Rights

- Presidents of each ACB state, local, and special-interest affiliate.

3. This organization direct the ACB Transportation Committee to develop a short brochure to assist its affiliates to advocate for implementation of effective route destination and stop announcement policies and procedures, and that this brochure be made available to the membership via the ACB web site and by such other means deemed appropriate by the officers, directors, and staff not later than December 31st, 2010.

WHEREAS, the Americans with Disabilities Act (ADA) sets forth minimum standards for transit agencies to use when making route destination and stop announcements; and

WHEREAS, the American Public Transit Association (APTA) has developed an industry standard for making route destination and stop announcements, which is consistent with the requirements of the ADA; and

WHEREAS, it is the responsibility of individual transit providers to establish policies and practices which meet or exceed the minimum requirements of the ADA; and

WHEREAS, each transit agency has implemented route destination and stop announcements based on its own interpretation of what the ADA requires and its own operating environment; and

WHEREAS, this approach has resulted in a wide variance among transit agencies as to the policies and procedures for the implementation of route destination and stop announcements, e.g.: the methods for making route destination and stop announcements, the circumstances under which route destinations and stops are announced, the appropriate interval between the announcement of a stop and the stop itself, etc.; and

WHEREAS, this lack of consistency results in a lack of predictability for passengers who depend on route destination and stop announcements to become oriented to their locations and to successfully and independently navigate these systems; and

WHEREAS, the transit industry is beginning to recognize the value of including persons with disabilities in the development of policies and practices that can bring about uniform route destination and stop announcements on a national level and within some local communities;

NOW, THEREFORE, BE IT RESOLVED by the American Council of the Blind in convention assembled at the Downtown Sheraton Hotel in Phoenix, Ariz., on the 14th day of July, 2010, that this organization urges all public and private entities that operate fixed route bus and/or passenger rail systems for public use to:

- Establish clear, written policies for implementing the ADA requirements for making route destination and stop announcements.

- When establishing such policies, include input from local stakeholders to include passengers who are blind or visually impaired and other passengers with disabilities who will be affected by such policies.

- Incorporate all of the recommendations that have been developed by the transportation committee of the American Council of the Blind with respect to the policies that should govern the calling of bus stop, announcements; and

BE IT FURTHER RESOLVED that copies of this resolution be sent to the following interested parties:

- President, American Public Transit Association

- Executive Director, Community Transportation Association of America

- Administrator, Federal Transit Administration

- Director, FTA Office of Civil Rights

- Presidents of each ACB state, local, and special-interest affiliate; and

BE IT FURTHER RESOLVED that this organization direct the ACB Transportation Committee to develop a short brochure to assist its affiliates, to advocate for implementation of effective route destination and stop announcement policies and procedures, and that this brochure be made available to the membership via the ACB web site and by such other means as deemed appropriate by the officers, directors, and staff not later than December 31, 2010.

Adopted.

Marlaina Lieberg, Secretary