Verizon Launches Accessibility Features for FIOS Video Customers

Verizon Communications, one of the nation’s leading home and wireless telecommunication providers, has launched a resource page for its newly upgraded FiOS accessible video subscription service. The page provides information on FiOS text-to-speech functionality, which was pushed out to subscribers during a recent software update throughout the Verizon network. 
The upgraded accessibility features are part of the changes made through the 21st Century Communications & Video Accessibility Act (CVAA), which requires cable providers to make their navigation systems accessible for customers who are blind and visually impaired. 
“We are pleased to see Verizon provide a software-based solution for its video subscription service, and have the solution pushed out to subscribers before the December 20th CVAA deadline,” said Eric Bridges, executive director of the American Council of the Blind. “Its  integration into existing hardware will be a welcome holiday treat for television viewers across the country who are blind and visually impaired.”
FiOS currently has over 5.8 million subscribers. The accessibility features are currently available on most FiOS systems, with the exception of some older hardware, which can be replaced free of charge for those who want to upgrade to the accessible devices. To learn more about the accessibility upgrades, including steps on how to activate such features, visit
The American Council of the Blind (ACB) is the nation’s leading grassroots consumer organization for Americans who are blind and visually impaired. With 70 affiliates across the country, ACB strives to increase the independence, security, equality of opportunity, and to improve quality of life for all blind and visually impaired people.